End-user technical support is a tough task. Support staff rarely has enough information to quickly diagnose the source of data problems, especially if it is due to user error. If only there were a way to tell who had done what, when, where, and how...

Pervasive AuditMaster provides a complete solution to meet the need for comprehensive monitoring and database-level debugging of applications built on Pervasive.SQL. AuditMaster can reduce customer support costs by increasing the speed and accuracy of problem diagnosis, protecting against automatic blame and safeguarding credibility.

Fraud often turns on the fact that those who commit it have been given authority to access data to do their normally assigned work. Thus, the challenge is to detect work that they have "assigned themselves," such as accessing the payables database while checks are being run. In these cases, how long might it take to discover this redirection of funds?

Pervasive AuditMaster alerts can be custom set to watch for precisely this type of activity, as well as a wide range of others, depending on the specific needs of your workplace and policies.

Nearly all geographies and industries are now or soon will be covered by privacy and security regulation. In the United States, the Health Information Portability and Accountability Act (HIPAA) mandates strict auditing of the disclosure of patient health information, and the Sarbanes-Oxley act raises the bar for financial accountability. Similarly, the 1998 EU Data Protection Directive continues Europe's long history of data privacy and security regulation.

Pervasive AuditMaster helps with regulatory compliance through enforcing best practices and maintaining detailed audit trails.